Physical Security Systems Administrator

Overview

Tactica Solutions LLC is seeking an experienced and qualified Physical Security Systems Administrator for a Security Service contract supporting USSOUTHCOM’s collateral and SCI security programs, including administrative, personnel, physical, information, and industrial security functions within the headquarters (HQ) and throughout USSOUTHCOM’s area of responsibility (AOR).

• Operate the LENEL system and perform system administrator functions.
• Provide IT Tier 2 Service; assist Tier I personnel in solving basic technical problems and for investigating elevated issues by confirming the validity of the problem and seeking for known solutions related to these more complex issues; collect information such as program name that failed, application name, or any database-related details (e.g., table name, view name, package name) or Application Programming Interface (API) names;
  
  elevate issues to next tier if unable to solve
• Domain Name Service (DNS) – The contractor shall provide internal and external IPv4 primary and secondary DNS services for USSOUTHCOM security ESS network.
• Access Control – Operate and maintain enterprise applications and devices for network Authentication, Authorization, and Accounting (AAA), port authentication, network end-device compliance, device profiling, and policy compliance.
• Log Management – Configure and maintain all network equipment for log collection and retention according to applicable policies and regulations, including services to configure, maintain, analyze, and monitor data input and output from the SIEM tools in order to accurately detect and respond to problems, outages, and security threats; provide intelligent insights that enable quick response measures to reduce the impact of incidents and proactively prevent future incidents;
  
  configure, test, fine‑tune, and maintain all rule sets within SIEM, and Contractor shall rule sets exhibit fluidity to adapt to changes within the AO Uniform environment; analyze and investigate all alerts/offences generated within SIEM daily and resolve offences upon termination of analysis/investigation; analyze fine‑tune rule sets to reduce false positives within the SIEM.
• Storage – Manage, update, and troubleshoot all Storage Area Network (SAN) and other storage technology devices across the USSOUTHCOM Security ESS network.
• Backups – Provide technical recommendations for government approval a successful Backup Plan that supports the traditional IT backup.
• Virtualization – Provide services for virtualized platforms and systems which include, but are not limited to, automated system provisioning, deployment, and servicing of multiple physical and virtual enclaves.
• Active Directory (AD) – Provide all AD management services including, but not limited to, DNS, DHCP, group policy, and certificates.
• Application Operations – Perform services covering engineering, installation, and O&M of various applications and their operating environments.
• Systems Operations – Provide systems operations services including manual and automated processes to perform activities such as imaging, patching, application deployment, system monitoring, application monitoring, and service operations.
• End User Device Operations – Perform engineering, installation, and O&M services for multiple end-user device types, including manual and automated provisioning/de‑provisioning, thin/zero client services, imaging, monitoring, patching, and application virtualization.
• Password Management – Engineer, install, operate, and maintain a password management system.
• Provide a Tier 3 IT problem solving solution and have the ability to identify, document, and resolve major problems; operate, monitor, alert, manage, maintain, install, and troubleshoot USSOUTHCOM Security ESS network infrastructure devices and services; provide services for all aspects of network management and operations, including technical support for the development of policies, procedures, implementation, technology integration, and guidance for both scheduled and unscheduled maintenance.
• Conduct monthly scan and identify vulnerabilities in the ESS network in accordance with all…