Senior Specialist - Business Analysis

Responsibilities

The IT Business Analyst is responsible for the planning and execution throughout the lifecycle of one or more software solutions within the business domain. This includes creating and prioritizing product and business requirements and working closely with business and technology teams to ensure business stakeholder and end‑user satisfaction goals are met. He or she will create and develop requirements and concepts for product enhancements in support of business and technology needs.

This position provides a wide variety of services to our business users, including business analysis and quality assurance, in support of strategic and tactical planning of systems features / functionality as well as day‑to‑day business operations. The role also entails project management for software releases and managing SOX processes and documentation.

• Collaborate with key business stakeholders to generate business requirements based on use cases/user stories.
• Prioritize and scope based on business input and ROI.
• Lead collaboration with global teams to assure incorporation of global requirements for enhancements when prioritized and justified related to regional requirements.
• Assure no negative impact to global regional workflows.
• Collaborate with internal engineering, vendor engineering, and other technical teams to assure vendor and technical designs cover mandatory business requirements.
• Serve as primary contact for the business to support system functionality, business process, and workflow, reacting to emerging or changing revenue opportunities and industry trends.
• Lead proof‑of‑concept priority projects related to new or adjusted business processes to satisfy industry or business adjustments.
• Participate in assessment and feasibility studies of available technologies and recommend solutions.
• Manage business and functional requirements for solutions related to Ad Sales Deals, Ad Sales Contracts, Linear and Digital booking and tracking, Content Rights, Scheduling, Traffic, Presentation, and Reconciliation operations.
• Manage relationships with multiple business organizations, global technology groups, and third‑party software vendors, including facilitating requirement and design workshops, reviewing designs, test plans and test cases, reviewing vendor deliverables and schedules, managing quality or delivery issues, and coordinating end‑user testing and sign‑off for in‑house and vendor deliverables.

Perform functional testing and document workflow and configuration changes related to system and process adjustments based on proof‑of‑concept outcomes or business requirements.

• Provide a walkthrough of new functionality, including both system functionality and region‑specific recommended configuration and workflow. Train the trainer.
• Assist in the design, delivery, and improvement of in‑house training programs and related courseware.

Ensure compliance with Warner Bros. Discovery Software Development Lifecycle documentation and mandated compliance requirements for all application changes.

Work independently under minimal supervision.

• Bilingual – English and Spanish (required).
• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or equivalent work experience.
• Experience supporting technology solutions in a media industry organization.
• Minimum of 3 years’ experience with mid‑ to large‑scale software development projects – understanding all phases of systems development.
• Strong prioritization and organization skills.
• Strong presentation, communication, and listening skills; ability to interface with business customers at all levels of the organization.
• Strong project management skills.
• Excellent problem‑solving and analytical skills.
• Excellent people skills – negotiation, conflict resolution, providing direction and focus.
• Ability to work on multiple projects at one time with minimal supervision and to ensure overall priorities are met.
• Proven ability to operate within and contribute to a high‑growth, entrepreneurial, fast‑paced business and matrix environment.

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