Core Products Analyst

The Core Products Analyst supports the administration, maintenance, and continuous improvements of the bank’s core products. This role contributes to the execution of product-related processes, ensuring accuracy, consistency, and alignment with established standards.

The position is designed as an entry-level role with growth potential, providing exposure to core banking systems, product governance, and cross-functional initiatives. The Analyst will develop foundational knowledge of product structures, operational workflows, and system configurations while progressively taking on more responsibility.

• Assist in maintaining product setups within the core banking system
• Support updates to product configurations, parameters, and documentation
• Ensure accuracy and consistency across product records and system data

• Perform routine product-related tasks following established procedures
• Support product implementation activities, including setup and validation
• Assist with issue tracking, troubleshooting coordination, and resolution follow-ups

• Maintain and update product documentation, procedures, and job aids
• Ensure adherence to established processes, controls, and internal standards
• Identify opportunities for improving documentation clarity and efficiency

• Collaborate with internal teams including Channels, Marketing, Operations, IT, Compliance, and business units
• Assist in gathering requirements and supporting minor product-related initiatives
• Participate in meetings and track action items for follow-through

• Run and validate standard reports related to product and data configurations
• Assist in monitoring data quality and identifying inconsistencies or errors
• Support basic analysis to inform decision-making and identify process improvements

• Build knowledge of core banking systems, product structures, and workflows
• Gradually take on more complex tasks and responsibilities as proficiency increases
• Contribute ideas for process improvements and operational enhancements over time

• Attention to detail and accuracy
• Strong organizational and time management skills
• Analytical thinking and problem-solving ability
• Ability to follow structured processes while adapting to change
• Effective communication and collaboration skills
• Willingness to learn and grow within the role

• Bachelor’s degree in Business, Finance, Information Systems, or related field preferred, or equivalent combination of education and relevant work experience
• 0-3 years of experience in banking, financial services, operations, or administrative roles
• Exposure to banking products or systems is a plus but not required
• Fluency in English (spoken and written) with strong communication skills required