Senior SAP OTC Lead - S​/HANA, ERP Transformation

The opportunity

In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions.

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with performance objectives.
• Actively participate in client working sessions, leading work streams from planning through execution and closure.
• Serve as an SAP Manager responsible for the design and implementation of SAP S/4 HANA capabilities supporting the Order‑to‑Cash (OTC) workstream, including but not limited to order management, pricing, ATP, delivery processing, billing, and customer order‑related reporting.
• Manage and provide leadership to teams of professionals, actively engaging in staff development and practice management.
• Run workshops, gather requirements, design, configure, and support the end‑to‑end process for SAP Order‑to‑Cash, able to provide the design proposals with understanding of requirements from other key modules like Supply Chain (Planning, Manufacturing, Quality Management, TM, EWM), Procurement, and Finance.
• Demonstrate in‑depth technical capabilities and possess strong business acumen.
• Lead and deliver quality SAP projects or work streams. Leverage leading‑practice business process knowledge for Order‑to‑Cash and apply to the client’s business requirements.
• Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes.
• Establish relationships with client personnel at appropriate levels.

To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial in delivering exceptional client service.

On your typical engagement, you will collaborate with the key stakeholders to assess their needs and provide insights on SAP system capabilities. You will lead requirement gathering, solution architecture, blueprinting, testing, and documentation, while also managing the functional design of the solution. By working closely with stakeholders and the technical team, you will translate requirements into effective business solutions, ensuring seamless configurations and integrations with both SAP and non‑SAP systems.

Your collaboration with architects, functional specialists, and developers throughout the design, implementation, testing, and go‑live phases will be crucial for alignment with the PMO team. A strong understanding of master data and hierarchies in the OTC process is essential, as is the ability to coordinate with cross‑functional teams for comprehensive solution delivery. You will also supervise teams to foster a culture of trust, encourage diverse perspectives, and provide coaching and feedback.

• Strong analytical skills to develop solutions to complex problems.
• Proven ability to manage engagement economics and resource planning.
• Experience in leading teams and managing change effectively.
• Ability to identify opportunities for additional services and lead specific RFP responses.

• A bachelor’s degree (4‑year degree).
• Typically, no less than 4–6 years relevant experience in SAP Order‑to‑Cash (OTC), including hands‑on configuration and design.
• Proven experience leading SAP work streams or small project teams through the full lifecycle (requirements, design, build, test, and deployment).
• Strong functional knowledge of SAP S/4
  
  HANA OTC processes, including order management, pricing, available‑to‑promise (ATP), delivery processing, and billing.
• Experience facilitating client workshops, gathering business requirements, and translating them into scalable SAP solutions.
• Demonstrated ability to manage deliverables, track…