Cloud Systems Engineer

Join Atlas Air Worldwide. Move the World with Us!

At Atlas Air Worldwide, we're not just an airline, we're a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we're built on a foundation of safety
, service excellence
, integrity
, innovation
, teamwork
, and responsibility
. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we're driven by purpose.

If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here.

The Cloud Systems Engineer is responsible for the implementation, and optimization of cloud infrastructure and services to ensure scalability, security, and efficiency. This role involves working closely with internal teams and external vendors to support business objectives and maintain high-performance cloud environments.

The Cloud Systems Engineer will collaborate with cloud architects, Dev Ops teams, and IT personnel to manage cloud operations, automate workflows, and optimize cloud performance. Key technical areas include cloud platform management, infrastructure as code (IaC), automation, cloud security, containerization, and cloud networking.

To ensure the effective communication and application of company values and behavioral standards, as stated in our company "Code of Conduct" policy, and to respond appropriately in the event of any known departure.

• Foster technical and procedural excellence within the IT department for all applicable production systems and processes
• Foster technical knowledge, design, and engineering excellence within the IT department
• Ensure systemic problems, sensitive customer situations, or unresolved customer Requests are escalated and distributed to IT management in a timely manner
• Recommend implementation standards

• Keep IT management apprised of critical issues
• Identify, correlate, and manage Problems
• Ensure local Service Delivery approach, processes, and procedures are aligned with organizational standards
• Collaborate with End User Services to ensure requests, incidents, and problems are handled in a timely manner and customer service expectations are met

• Facilitate the acquisition and integration of new technology into the environment
• Identify and recommend new technology value to the organization
• Research technical concepts and educate other team members as needed
• Present research / proposed projects to IT management
• Participate in technology evaluations
• Provide expertise on application integration, design, security, reliability
• Collaboration with other design teams within IT

• Recommend improvements to systems and IT support process
• Recommend implementation standards
• Define implementation standards

• Develop quality documentation of technical processes and procedures
• Document all ticket and project work
• Ensure documentation is sufficient to yield reproducible results
• Identify and recommend changes with existing documentation that impacts customer support
• Identify, track, and resolve gaps in existing documentation
• Assist in policy, security, and compliance documentation efforts when agreed upon
• Champion quality documentation of technical processes and procedures
• Lead knowledge transfer activities between teams

• Track and complete assigned IT projects
• Complete tasks in a timely and quality fashion
• Adhere to implementation, quality control, and change control standards
• Keep IT management apprised of risks to project success
• Ensure that projects are delivered on-time, within scope and within budget
• Coordinate internal resources and 3rd party/vendors for efficient execution

• Experience with AWS services providing highly available, secure, and reliable services.
• 3+ years of relevant systems engineering or systems administration using Operating Systems, Networking, and storage systems
• Experience working in a…