Content Designer

Position Overview

As a Content Designer, you will be responsible for shaping the product strategy and designing content with a focus on serving the audience through pertinent information and optimal user experience. Your day-to-day activities will include:

• Using audience research and analyzing data to guide content placement effectively.
• You are expected to be a subject matter expert, collaborate and manage the team to perform, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions.
• Providing solutions to problems that impact multiple teams is a critical part of this role.
• Advanced proficiency in Product Development is required. Advanced proficiency in Digital Content Solution is recommended.
• Advanced proficiency in Content Assessment, Content Creation, and Content Planning & Distribution Strategy is suggested.
• Lead the development of innovative content strategies that align with audience needs and business goals.
• Collaborate closely with cross-functional teams to ensure content consistency and quality across all platforms.
• Analyze user feedback and data trends to continuously refine and improve content effectiveness.
• Support team members by sharing expertise and fostering a collaborative environment to enhance overall delivery.
• Drive the adoption of best practices in content design and user experience to elevate project outcomes.

• Deep conversational AI and agentic flow architecture experience
• Strong LLM training, prompt design, and content systems expertise
• Information architecture and taxonomy leadership

• Minimum 6 years of experience in:
  • Conversational AI & LLMs
  • Voice AI
  • Cross-brand design systems
  • Content Designer + Conversational AI hybrid
  • Leading client initiatives
  • Advanced proficiency in Product Development
  • Direct client experience and domain familiarity
  • HS Diploma / GED

• Must have previous client project experience.
• AI powered experience with Apple
• Specialize in conversational AI design, agentic flow architecture, content systems, and information architecture, bridging the gap between how users think and how complex products are built.
• Research grounded and systems first across the full content design lifecycle from taxonomy and IA through LLM training, SSML authoring, and agentic flow design.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off.

Role Location Hourly Salary Range

California $85 to $95

Cleveland $85 to $95

Colorado $85 to $95

District of Columbia $85 to $95

Illinois $85 to $95

Maryland $85 to $95

Massachusetts $85 to $95

Minnesota $85 to $95

New York $85 to $95

New Jersey $85 to $95

Washington $85 to $95

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture is an EEO and affirmative action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity Statement.