Senior Manager of AI Transformation in Retail. Miami Move Collective

Join Accenture Song, where we drive growth and enhance value for retail clients by ensuring ongoing customer relevance. Our expertise spans from concept to implementation, covering growth strategies, product and experience design, technology integration, and creative marketing.

As a Senior Manager leading Data and AI initiatives for our retail sector, you will play a crucial role in reshaping how global and national retailers approach marketing, commerce, and customer experiences. Your mission will be to harness customer, transactional, and behavioral data, enhancing loyalty programs, optimizing media investments, personalizing commerce, and identifying new growth avenues. Bring your insight into Data and AI innovations that support Agentic Commerce in Retail.

• Data & AI Strategy Development: Create impactful capabilities and transformation roadmaps utilizing retail datasets such as POS, clienteling, loyalty programs, e-commerce, merchandising, supply chain, and customer journeys.
• Analytics Expertise: Conduct retail-specific analytics including marketing and commerce analytics, campaign effectiveness, segmentation, demand forecasting, and recommendation engines.
• Data Orchestration: Design Customer 360 architectures to unify data from CRM, product lifecycle, loyalty, e-commerce, and behavioral inputs into AI-ready pipelines for hyper-personalization.
• Generative AI Implementation: Roll out innovative solutions like AI-generated product descriptions, chatbot-driven commerce, digital store assistants, and personalized shopping journeys.
• Client Engagement Leadership: Oversee large-scale retail AI initiatives including Customer Data Platforms, analytics solutions, and integrations with data clean rooms.
• Business Development Driving: Create new offerings such as AI-enhanced pricing strategies, personalized promotions, and campaign efficiencies.
• Team Development and Mentorship: Lead and nurture multidisciplinary teams of data scientists, engineers, and consultants.
• Strategic Advisory: Provide valuable insights to retail leaders including CMOs, CDOs, and CIOs regarding data strategies, AI adoption, and cloud integration.

• Over 12 years of experience in data, AI, and analytics, with at least 5 years in the retail or consumer goods sector.
• Familiarity with retail datasets such as merchandising, retail execution, POS, clienteling, loyalty programs, CRM, e-commerce, social media, and advertising.
• Technical proficiency in solutions including Snowflake, Databricks, Azure Data Services, Adobe Experience Platform, Salesforce CDP, Shopify, and Google Marketing Platform.
• Experience with cloud ecosystems such as AWS, Azure, and Google Cloud.
• Proficient in AI/ML & GenAI technologies including Python, relevant ML libraries, and platforms like OpenAI, Claude, and Hugging Face.
• Robust understanding of business and marketing analytics, as well as data orchestration methodologies.

• A proven track record in managing large-scale retail data and AI transformations.
• Experience with AI-driven retail applications including dynamic pricing, churn prediction, and supply-demand optimization.
• Strong client management skills, executive-level communication, and commercial insight.
• A Master's degree in Data Science, AI, Business, or a closely related field.

• Opportunity to collaborate with leading global retail brands to develop cutting‑edge AI‑driven customer experiences.
• Be at the forefront of Generative AI implementation for retail marketing and commerce strategies.
• Immerse yourself in an innovative culture where creativity meets data, impacting millions of consumers worldwide.

Accenture provides a competitive compensation package based on various factors, including office location, role, skills, and experience level. The expected salary range varies for different locations and roles, as detailed below:
California: $132,500 to $338,300;
Cleveland: $122,700 to $270,600;
Colorado: $132,500 to $292,200;
District of Columbia: $141,100 to $311,200;
Illinois: $122,700 to $292,200;
Maryland: $132,500 to $292,200;
Massachusetts: $132,500 to $311,200;
Minnesota: $132,500 to $292,200;
New York: $122,700 to $338,300;
New Jersey: $141,100 to $338,300;
Washington: $141,100 to $311,200.

We are committed to equal employment opportunities for all individuals, and we welcome applicants with diverse backgrounds. For those needing accommodations, our process is designed to ensure a fair and inclusive experience.

Accenture is an Equal Employment Opportunity and Affidavit Action Employer and we strive to provide veteran employment opportunities to service members.