Delivery and Support Manager

Job#: 3035638

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

Position:
Delivery and Support Manager

Location:

Miami, FL - Onsite 4x a week

Duration: 4 Month Contract to Hire

Position Overview:

Our client is looking for a Delivery and Support Manager to manage multiple scrum teams within their Guest Technology group. Each scrum team consists of a tech lead, 3-4 devs, 3-4 QAs, etc (roughly 10 people each) and manages enhancements/changes to their guest facing mobile application.

This person will need to be able to speak the technical jargon and preferably comes from a technical background; however, this role will be more functional. Seeing projects through to delivery, from beginning to end, meeting with business stakeholders and technical teams, and coordinating with vendors.

Main initiatives for this group are implementing a chatbot, include AI in their tech stack for efficiency, and modernizing their architecture.

Must Haves:

* Experience managing multiple scrum teams in a large enterprise level environment

* Mobile Application Project Experience

* Good Communication - talk tech and business

* Software Development/Mobile Background

* Delivery Experience - seeing projects from beginning through completion

Nice to Haves:

* AI Project Experience

* Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution
* * Health

* Dental

* Vision

* Life Insurance;
Short Term Disability

* Hospitalization Coverage

* Direct Deposit

* Weekly Pay Periods

* Training and Development Programs

* 401k

* Referral Program

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process.  for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help.

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Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.

You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow…