Physical Security Systems Administrator Security Clearance

Overview

Tactica Solutions LLC is seeking an experienced and qualified Physical Security Systems Administrator for a Security Service contract supporting USSOUTHCOM's collateral and SCI security programs, including administrative, personnel, physical, information, and industrial security functions within headquarters (HQ) and throughout USSOUTHCOM's area of responsibility (AOR).

• Operate the LENEL system and perform system administrator functions.
• Provide IT Tier 2 Service; assist Tier I personnel in solving basic technical problems and investigate elevated issues by confirming validity and seeking known solutions; collect information such as program name, application name, database details, or API names; elevate issues to next tier if unable to solve.
• Domain Name Service (DNS): provide internal and external IPv4 primary and secondary DNS services for USSOUTHCOM security ESS network.
• Access Control:
  Operate and maintain enterprise applications and devices for network Authentication, Authorization, and Accounting (AAA), port authentication, network end‑device compliance, device profiling, and policy compliance.
• Log Management:
  Configure and maintain all network equipment for log collection and retention per applicable policies; configure, maintain, analyze, and monitor data from SIEM tools; fine‑tune rule sets; analyze and investigate alerts and offences daily; reduce false positives within the SIEM.
• Storage:
  Manage, update, and troubleshoot all Storage Area Network (SAN) and other storage technology devices across the USSOUTHCOM Security ESS network.
• Backups:
  Provide technical recommendations for a successful backup plan that supports traditional IT backup.
• Virtualization:
  Provide services for virtualized platforms and systems, including automated system provisioning, deployment, and servicing of multiple physical and virtual enclaves.
• Active Directory (AD):
  Provide all AD management services including DNS, DHCP, group policy, and certificates.
• Application Operations:
  Perform engineering, installation, and O&M of various applications and their operating environments.
• Systems Operations:
  Provide systems operations services including manual and automated processes for imaging, patching, application deployment, system monitoring, application monitoring, and service operations.
• End User Device Operations:
  Perform engineering, installation, and O&M services for multiple end‑user device types, including provisioning, thin/zero client services, imaging, monitoring, patching, and application virtualization.
• Password Management:
  Engineer, install, operate, and maintain a password management system.
• Tier 3 IT Problem Solving:
  Identify, document, and resolve major problems; operate, monitor, alert, manage, maintain, install, and troubleshoot USSOUTHCOM Security ESS network infrastructure devices and services; support network management operations and policy development.
• Monthly Vulnerability Scans:
  Conduct scans and identify vulnerabilities in the ESS network per DoD references; recommend corrective action.
• Daily Monitoring and Evaluation:
  Review, analyze, and evaluate ESS processes and technology; recommend upgrades to maintain system viability.
• Patch and STIG Management:
  Apply OS patches and/or STIGs and upgrades on a regular basis; configure new services; perform performance reporting, tuning, and resource optimization.
• Reporting:
  Provide daily, weekly, and monthly reports on system health, accuracy, operations, and other metrics as required by contract.
• Critical Failure Response:
  Respond to critical ESS failures after duty hours, on holidays, or weekends; maintain standby roster for 2‑hour response during off‑duty hours.
• ESS and CCTV Maintenance:
  Assist with sustainment and maintenance of all ESS and CCTV network infrastructure; troubleshoot failures; assist in installation of lifting equipment as needed.
• Hardware Integration:
  Integrate ESS hardware with network infrastructure such as switches, servers, fiber transfer systems, battery backup, and other devices to operate the ESS.
• Preventative Maintenance Plan:
  Establish a written plan to maximize operational capability of all security systems; update…