Certified OnBase AMS Support Senior Analyst

Job Description

OnBase Applications Support Coordinator will have experience in managing applications, with a strong background in managing day-to-day operations, client stakeholder relationships, and collaboration with offshore teams. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. The Application Coordinator will be responsible for collaborating with Accenture team, software vendor team, and client in the following areas.

• Act as a subject matter expert (SME) for application workflows and configurations.
• Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
• Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.
• Coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.
• Maintain system documentation, including workflows, build specifications, and testing protocols.
• Ensure compliance with HIPAA, data governance, and organizational security policies.
• Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs.
• Support the teams working on other applications.

Must have Onbase Admin certification

• A minimum of one year of experience in an OnBase Applications Support Analyst with experience in managing applications, with a strong background in managing day to day operations, client stakeholder relationships, and collaboration with offshore teams.
• Must possess an active and current OnBase Certification
• High school diploma or GED

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 07/29/2026.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:
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Role Location Hourly Salary Range

California $48.00 to $55.00

Cleveland $48.00 to $55.00

Colorado $48.00 to $55.00

District of Columbia $48.00 to $55.00

Illinois $48.00 to $55.00

Maryland $48.00 to $55.00

Massachusetts $48.00 to $55.00

Minnesota $48.00 to $55.00

New York $48.00 to $55.00

New Jersey $48.00 to $55.00

Washington $48.00 to $55.00

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For details, view a copy of the Accenture Equal Opportunity Statement ()

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