Analyst, AI Automation & Delivery

How You Will Make an Impact

Frida is seeking an Analyst AI Automation & Delivery to join our IT team based in Miami, FL. Reporting to the Director, IT Program and PPM, the selected candidate will help bring AI-enabled workflows to life across the business. This role is focused on implementing, maintaining, and supporting automation solutions that improve efficiency, visibility, and scale—using modern low-code tools and applied AI capabilities.

You will work closely with IT leadership to turn workflow concepts into reliable, production-ready automations, while also supporting the day-to-day execution and delivery of enterprise IT initiatives. The ideal candidate is a hands‑on, execution-oriented person who is excited to make ideas become reality. The Analyst AI Automation & Delivery will thrive in a dynamic, fast-paced, and entrepreneurial environment.

• Build, implement, and maintain AI-enabled automation workflows that integrate across SaaS tools, systems, APIs, and data sources
• Lead requirements gathering with business stakeholders for defined use cases and recommend appropriate automation solutions, including when and how AI should be applied
• Configure and manage AI steps within workflows, including prompts, logic, inputs/outputs, and guardrails
• Translate requirements and workflow designs into reliable, production-ready automations
• Test, troubleshoot, and resolve issues within automation workflows to ensure stability and performance
• Maintain and iterate on existing automations based on feedback, usage, and evolving business needs
• Document workflows, configurations, and implementation details to support reuse and scalability

• Support day-to-day execution of IT initiatives by maintaining task tracking, timelines, and delivery artifacts
• Update project boards, trackers, and status reports to ensure visibility and accountability across initiatives
• Assist with testing coordination, rollout planning, and post-launch support activities
• Track action items, dependencies, and follow-ups to help keep initiatives moving forward
• Partner with IT leadership to surface risks, blockers, or execution gaps early
• Proactively identify opportunities to improve workflow efficiency or delivery processes and bring ideas and recommendations forward for consideration

• Bachelor’s Degree in Information Systems, Computer Science, Business, or a related field
• 1–2 years of hands‑on experience building or supporting automation workflows in a business or technical environment
• Practical experience implementing integrations across systems, SaaS tools, APIs, or data sources
• Familiarity with applying AI tools or capabilities within workflows (e.g., summarization, classification, extraction, or decision support)
• Strong understanding of workflow concepts such as triggers, actions, conditions, and error handling
• Comfortable working with common data formats (e.g., JSON, CSV) and basic technical documentation
• Ability to work in a fast‑paced environment in which requirements and priorities constantly change
• Excellent written and verbal communication
• Strong organizational and multi‑tasking skills with high attention to detail
• A self‑starter with an ability to complete tasks both independently and collaboratively as part of a team

Frida is an organization that values collaboration and community. As the Analyst, AI Automation & Delivery, you will work closely with key business users across all functions (Marketing, Finance, Operations, R&D, Strategy, etc), as well as IT team members across Data, Infrastructure & Cybersecurity, and Applications while partnering with our external AI vendors.

Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays – Thursdays.

• Robust health benefits including:
  • Comprehensive medical, vision, and dental plans
  • Employer paid life insurance
  • Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability
  • FSA &…