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IT Support Specialist/Manager - BlueCherry & Shopify Integration
Job in
Miami, Miami-Dade County, Florida, 33128, USA
Listed on 2026-06-02
Listing for:
3B Staffing
Full Time, Part Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
Technical Support, IT Consultant, Systems Analyst, Ecommerce
Job Description & How to Apply Below
Location: Miami, FL (Hybrid - Onsite 2-3 days/week)
Employment Type: Full-time, Permanent (W2 only)
Job Summary:
We are seeking a skilled IT Support Specialist/Manager to join our growing team in Miami, FL. This hybrid role requires a hands-on technical professional with experience in Blue Cherry ERP and working knowledge of Shopify
, with a focus on supporting and optimizing eCommerce integrations
. This is a full-time, permanent position open only to W2 employees
.
You will play a key role in ensuring seamless communication between systems, resolving technical issues, and supporting ongoing platform enhancements across our retail and eCommerce technology stack.
Key Responsibilities:
- Provide day-to-day technical support and management of the Blue Cherry ERP platform
. - Lead and troubleshoot eCommerce integration efforts between Blue Cherry and platforms like Shopify
. - Monitor and resolve data flow, synchronization, and API-related issues between systems.
- Collaborate with cross-functional teams including IT, eCommerce, Operations, and external vendors.
- Manage system updates, patches, and enhancements for Blue Cherry and Shopify.
- Serve as the primary contact for ERP and eCommerce support tickets, ensuring timely resolution and communication.
- Document workflows, integration processes, and system configurations.
- Train end users and stakeholders on best practices and platform updates.
- 3-5+ years of experience in IT Support
, Systems Administration
, or IT Management roles. - Hands-on experience with the Blue Cherry ERP system (support, configuration, or integration).
- Working knowledge of Shopify or other major eCommerce platforms.
- Experience with system integrations, APIs, and data flows between ERP and eCommerce systems.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and documentation abilities.
- Must be authorized to work in the U.S. without sponsorship (W2 only - no C2C or 1099).
- Preferred Qualifications:
- Prior experience in retail, fashion, or consumer goods industries.
- Familiarity with middleware or iPaaS tools (e.g., Mule Soft, Boomi) a plus.
- Experience with project coordination or managing vendor relationships.
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