Dir Corporate PMO

Job Summary

The Director of Corporate Applications PMO within the Global Technology Organization (GTO) leads a team of project management professionals supporting the Corporate Applications function. This role partners closely with Corporate Applications leadership and business stakeholders across Finance, Human Resources, Supply Chain, Procurement, Legal, Revenue Management, and other back‑office functions to drive the successful delivery of prioritized initiatives across ERP, HCM, EPM, financial systems, procurement platforms, and related enterprise application portfolios.

Reporting to the Sr. Director – Head of GTO CoE & Corporate Applications PMO, the position aligns delivery execution with the Corporate Applications roadmap, ensures effective prioritization across competing business demands, and embeds strong program governance.

• Lead and manage a team of project/program managers supporting Corporate Applications initiatives across ERP, HCM, EPM, financial, procurement, and related enterprise platforms.
• Partner with Corporate Applications leadership and business owners across Finance, HR, Supply Chain, Procurement, Legal, and other functions to support planning, prioritization, and execution of the Corporate Applications roadmap.
• Participate in prioritization forums with business and technology stakeholders to ensure alignment on scope, sequencing, and delivery expectations across enterprise application investments.
• Establish and maintain PMO governance, standards, and best practices to drive consistent, high‑quality delivery outcomes for Corporate Applications work.
• Oversee end‑to‑end delivery of strategic initiatives, including ERP/HCM upgrades, module implementations, integrations, and enterprise process changes, ensuring timelines, budgets, risks, and dependencies are effectively managed.
• Guide teams on appropriate delivery methodologies (waterfall, Agile, hybrid), remove impediments, and improve team velocity and predictability.
• Provide visibility into program health, including status reporting, risk management, vendor/SI oversight, and executive communications.
• Collaborate cross‑functionally with Corporate Applications engineering, QA, business analysts, business process owners, and external SI partners to ensure successful delivery.
• Manage relationships with software vendors and systems integrators, ensuring SOW execution, deliverable quality, and contractual obligations are met.
• Drive continuous improvement in delivery processes, tools, and team performance.
• Ensure alignment between PMO activities and broader GTO portfolio management objectives and CoE standards.

• Bachelor’s Degree in Information Technology, Business Administration, Finance, Management Information Systems, or a related field. Master’s Degree (MBA or related) preferred.
• Experience in project/program management with a significant portion supporting Corporate Applications, ERP, HCM, or enterprise back‑office technology delivery organizations.
• Proven leadership experience managing and developing project management teams.
• Strong background in waterfall, Agile, and hybrid delivery methodologies appropriate to enterprise application implementations, including hands‑on experience in delivery coaching.
• Experience with complex enterprise application ecosystems, including ERP (Oracle, SAP, Workday Financials), HCM (Workday, Success Factors), EPM, procurement, and financial reporting platforms.
• Direct experience with cruise line or hospitality back‑office systems strongly preferred.
• Demonstrated ability to manage large‑scale, cross‑functional initiatives in a fast‑paced, business‑stakeholder‑heavy environment.
• Experience managing systems integrators, software vendors, and managed‑service partners on enterprise application engagements.
• Experience partnering with senior business and technology leadership on roadmap planning, prioritization, and execution.

• Strong leadership and team management capabilities with a focus on coaching and development.
• Excellent stakeholder management and communication skills, with the ability to influence senior business and technology leaders.
• Deep…