VDI Infrastructure Engineer

at compucomstaffing
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our client is currently seeking a qualified vdi infrastructure engineer to join their team onsite in miami, fl.

• must have vdi (omnissa/vmware horizon) ownership.
• administer horizon infrastructure: connection servers, unified access gateways (uag), brokers, rsa/mfa, blast/pcoip, certificate lifecycle, and gold image/baseline governance.
• manage instant‑clone pools, entitlements/ad ou alignment, and profile/gpo/printer management for operational user groups across multiple environments.
• plan and execute horizon upgrades via pilot → waves with pre/post validation, tested rollback, cab approvals, and post‑implementation reviews (pirs).
• sustain stability via capacity/disk hygiene (recurring cleanups, datastore/pool thresholds); remediate disk‑full and agent health issues; maintain clear sops for routine hygiene.
• monitor and optimize user experience (logon stage timing, session health, broker status); maintain actionable dashboards/alerts (e.g., splunk) and reduce false positives.
• troubleshoot high‑impact issues (login/connectivity, black screens, time/date sync, agent registration, clone provisioning) and drive vendor cases (omnissa) to closure.

• administer windows server (2019/2022/2025) builds, cis/cip hardening, gpos, certificates, and patch cadence with rigorous pre/post validation and rollback plans.
• operate vsphere lifecycle: vcenter/esxi patching and upgrades, maintenance mode/evacuation, driver/firmware alignment, drs/ha/vsan standards, certificate/ntp hygiene.
• author and execute rfcs with risk assessment, change windows, validation/backout, and pirs; maintain audit‑ready evidence and current sops/runbooks.
• coordinate cross‑team dependencies (network, storage/backup, security, application teams) and support planned maintenance windows and cutovers.

• maintain cip‑aligned practices for vdi and windows/vsphere in scope (cip‑007/010/011): baseline/configuration monitoring, access reviews/revocations, password rotations (including non‑cip vdi local admin rotations), and evidence packaging.
• conduct baseline reviews (tripwire) for in‑scope systems, support tanium reporting/ir tasks, and coordinate endpoint security deployments (e.g., trend micro) on vdi and servers.
• enforce change rigor (cab), evidence quality gates, and timely response to audit/spot‑check requests.

• participate in on‑call rotation and provide rapid incident response for vdi/windows/vsphere; lead problem management with durable corrective actions.
• maintain and expand sops/runbooks (upgrades, clone refresh, disk cleanup, time/date sync, certificate renewal, post‑change validation); keep repositories current and accessible.
• partner with the incident response command center for ir/pr handling; provide concise executive‑style updates (issue, resolution, next steps).

• horizon license renewal tracking and risk management.
• platform migration request (e.g., lcd migration sr): finalize os target, confirm dependencies, and validate completion.
• horizon/windows os upgrade activities across operational environments; align vm tools/hardware as required.
• recurring capacity/disk hygiene and agent health remediation across multiple sites.
• monitoring follow‑ups.

the rate for this position is between $36.95 - $49.25 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

the company offers a comprehensive benefit package that you can elect into including medical, dental, vision, life, ad&d, disability, employee assistance program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), fsa/hsa pre‑tax benefits.

w2 only, no corp‑to‑corp.

comp…