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Help Desk Lead – IAM & Cloud Access
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-06-03
Listing for:
Prescient Edge
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Prescient Edge is seeking a Help Desk Lead to oversee support operations for a Federal Government client. This demands management of a technical team for effective troubleshooting of user access in cloud environments.
The ideal candidate will have a Bachelor's in IT or equivalent experience, ITIL knowledge, and be familiar with Service Now and JIRA. The position is located in Doral, Florida, and requires an active TS/SCI security clearance.
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