Digital Product Design Manager

Who we are:

Accenture Song is the world's largest tech-powered creative group. Within Song, our Design & Digital Products practice helps iconic brands reinvent products, services, and spaces with the best of emerging technology to drive impact for end-users and for the business. From defining product strategy and designing digital and physical experiences, to building the AI-powered tools and design systems that support them, we do it all.

With 70 Song Studios and 4,000+ designers and makers across 6 continents, you'll be joining a team working at the frontier of customer experience.

As part of the Design and Digital Products practice, we operate like a studio: small teams, high craft standards, and a direct line between design decisions and shipped products  team includes specialists in Product Design, Product Management, Engineering, Experience Design, Immersive Experiences, and Content Design. We partner closely with colleagues across Accenture who bring deep expertise in capabilities, industries, accounts, and ecosystem partners.

Together, we take on complex challenges with greater depth, speed, and rigor.

Who you are:

A Product Design Lead who can confidently own projects end-to-end from the scoping and project planning through to delivery. On your projects, you lead teams to translate user needs and business strategy into product experiences, defining the systems, interactions, and technical considerations required to deliver high-quality, scalable products. You set the bar for craft quality, manage team performance, and are committed to developing the next generation of leaders.

You embrace AI as an enabler to your process and are ready to create alongside your team to make your guidance tangible. You operate as a decisive leader, trusted client partner, and you connect experience decisions to measurable business outcomes.

The work:

In this role you will have accountability across three dimensions:

+ Client Delivery:

+ Lead client programs from approach through delivery with accountability for work quality, adherence to project timelines, and collaboration across disciplines.

+ Work through ambiguity to solve abstract problems and imagine first-of-its-kind experiences.

+ Make strategic recommendations tangible through proofs of concept, prototypes, and visual narratives, using AI tools to accelerate and enhance output.

+ Both strategic and hands-on, setting direction while staying close to the work, shaping product decisions and ensuring high-quality design delivery.

+ Serve as a leading voice in client discussions, confidently sharing your perspective and translating research and design insights into clear, strategic narratives that guide clients through complex, high-pressure decisions.

+ Business Development:

+ Proactively document how AI is changing your project workflows and quantify its impact on delivery, quality, and team performance to evolve how we work as a practice.

+ Contribute to proposals, create case studies from your work, and translate project learnings into clear, compelling thought leadership.

+ Listen for unmet client needs and evolving business priorities, and share opportunities with account leaders to drive growth.

+ People & Practice Development:

+ Mentor and support team members in their day-to-day work, helping them grow their skills, utilize the best methods and tools, navigate challenges, and develop as product designers.

+ Be a consistent and engaged member of the Product Design craft, supporting others, proactively sharing methods and outcomes from your projects and contributing to the evolution of the discipline.

Qualifications

Here's what you'll need:

+ 7+ years of experience in Product Design tackling a range of business problems, industries, user types and platforms.

+ 4+ years leading product design engagements end-to-end, from discovery and synthesis through concepting and build. Experience designing within and contributing to design systems to ensure consistency and scalability across products.

+ 4+ years leading the creation of product visions, user journeys, interaction models, flows, wireframes, and rapid prototypes to define and deliver end-to-end product experiences. Strong facilitation skills and executive presence; ability to present product strategy and design rationale to senior client stakeholders and manage competing priorities under pressure.

+ 4+ years bringing designs to life through high-fidelity UI, accessible design practices, and clear, developer-ready specifications.

+ 3+ years directly managing or coaching designers, with demonstrated ability to develop contributors into stronger independent practitioners.

+ 3+ years working in agile delivery environments and cross-functional teams collaborating with product managers, architects, engineers, and data/analytics teams.

+ 3+ years Experience shaping how AI-powered experiences get designed on your engagements,  including trust states, fallback and error handling, human-in-the-loop interactions, and agentic workflows. Not…