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Service Desk Analyst — Onsite IT Support & Onboarding
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-06-04
Listing for:
Recording Academy
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A prominent music industry organization in Miami is seeking a Service Desk Analyst I to provide IT support for its affiliates. This critical role involves handling service requests, troubleshooting technical issues, and ensuring smooth onboarding processes. You will support both onsite and remote users and maintain audio/visual equipment for events.
The right candidate will have a bachelor's degree or certification in IT, fluency in Spanish, and 1-3 years of relevant experience.
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