ServiceNow Developer – Onsite at SOUTHCOM

Service Now Developer – Onsite at SOUTHCOM

Full-time

QBE, LLC | Full-Time | Miami, FL (SOUTHCOM HQ)

Clearance Required:

Active Secret

QBE, LLC is seeking an experienced Service Now Developer to support U.S. Southern Command (SOUTHCOM) in a full-time, onsite role. This position requires Active Secret clearance and supports critical mission operations in a dynamic, high-security environment. Candidates must demonstrate strong Service Now development experience, technical leadership, and the ability to collaborate effectively across DoD and federal stakeholder groups.

• Design, develop, and customize Service Now components including forms, lists, UI actions, UI policies, client scripts, and business rules.
• Build, optimize, and troubleshoot workflows supporting complex mission and technical requirements.
• Lead and execute request management development tasks across multiple service domains.
• Plan and implement API integrations with external systems; coordinate with system owners to ensure secure, reliable connections.
• Maintain, enhance, and govern the CMDB, improving data accuracy and structure.
• Utilize and optimize Discovery to support accurate configuration and asset records.
• Apply and support Software Asset Management (SAM) and Hardware Asset Management (HAM) best practices.
• Collaborate with stakeholders, customers, and leadership across a high-visibility program environment.

• 6+ years of relevant experience
• Demonstrated Service Now development experience in DoD, federal, or enterprise environments.
• Experience developing workflows, client scripts, UI policies, and business rules.
• Experience with API integrations and cross-platform coordination.
• Hands‑on experience with CMDB, Discovery, SAM, and HAM.
• Excellent written and verbal communication skills.
• Ability to sit for extended periods.
• Ability to lift at least 25 lbs periodically.
• Ability to commute onsite to SOUTHCOM daily.

• Service Now Certified System Administrator (CSA)
• Advanced SAM/HAM management.
• Workflow design, optimization, and troubleshooting.
• Deep experience improving CMDB governance and data structure.
• Strong Discovery implementation and tuning knowledge.

QBE, LLC is a mission‑focused technology and security solutions provider supporting defense and federal customers worldwide. We deliver high‑impact capabilities where precision, accountability, and technical excellence directly support national‑level objectives.

QBE is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender‑identity and/or expression, age, disability, Veteran status, genetic information, pregnancy (including childbirth, lactation, or related medical conditions), marital status, neurodivergence, ethnicity, ancestry, caste, military/uniformed service‑member status, or any other characteristic protected by applicable law.