Product Lead

** POSITION RESPONSIBILITIES
**** Backlog Ownership & Pod-Level Execution
*** Own the backlog for assigned delivery pods.
* Translate approved initiatives, enhancements, and maintenance items into Product Backlog Items (PBIs) such as epics, features, and detailed user stories/tasks.
* Ensure PBIs include clear acceptance criteria, business rules, edge cases, dependencies, and measurement requirements.
* Maintain backlog health, refinement cadence, and multi-sprint readiness.
* Partner with Technology Leads to support estimation and sprint/increment planning.
* Validate delivered functionality against documented requirements prior to release.
** Stakeholder Collaboration & Scope Clarification
*** Partner with stakeholders to clarify requirements and business intent for assigned initiatives.
* Facilitate working sessions to refine scope and eliminate ambiguity.
* Communicate business context and objectives to delivery teams to ensure shared understanding.
* Escalate scope gaps, trade-offs, or risks to the Director, Product as needed.
* Manage User Acceptance Test (UAT) processes with stakeholders to achieve their signoff prior to releasing features to Production applications.
** Enterprise Programs (When Assigned)
*** Support execution of platform-specific work streams within PMO-led enterprise programs.
* Translate program objectives into actionable pod-level PBIs.
* Align pod-level milestones to program timelines.
* Provide delivery updates and risk insights to the Product Leadership and/or relevant Initiative Lead(s) for consolidated reporting.
** Enhancements & Maintenance
*** Support intake processes as needed for enhancements and maintenance items.
* Manage the execution of enhancements and maintenance items assigned to pods.
* Ensure analytics requirements are embedded within user stories.
* Support rapid iteration while maintaining scope discipline.
* Monitor delivery progress and proactively identify blockers.
** Capacity & Financial Awareness
*** Align pod-level commitments with defined capacity allocations.
* Support sizing and forecasting activities led by Product Leadership.
* Monitor sprint-level scope changes that may impact timeline or budget.
* Maintain visibility into initiative progress against approved scope.
** Cross-Functional Coordination
*** Partner closely with:+ Technology Leads on feasibility and sequencing.+ UI/UX Design on experience alignment and artifact completeness.+ Experimentation & Research on testing and measurement needs.
* Coordinate dependencies across enterprise systems and integrations as required.
** Documentation & Governance
*** Maintain structured documentation in approved tools (e.g., Jira, Confluence).
* Ensure traceability between approved initiatives and backlog items.
* Support release readiness activities including scope validation and stakeholder communication.
** AI &

Innovation:
*** Drive adoption of automation and AI-assisted practices leveraging AI tools to improve team productivity, automate workflows, and enhance operational efficiency.
* Perform other job-related duties as assigned.
** QUALIFICATIONS
* *** DEGREE TYPE:
** Bachelor's Degree
** FIELD(S) OF STUDY:
** Computer Science, Engineering, Information Systems, Business Administration, Digital Media or Related Field. Master's Degree preferred
** EXPERIENCE
* ** 5-8 years of experience in product management, product ownership, or business analysis.
* Experience working within Agile delivery environments.
* Experience writing detailed user stories and managing product backlogs.
* Experience collaborating with cross-functional delivery teams.
* Experience supporting enterprise-scale digital platforms preferred.
** Preferred:
*** Experience operating within internal/MSP hybrid delivery models.
* Experience in hospitality, travel, cruise, gaming, or consumer-facing digital ecosystems.
* Experience supporting web and/or mobile platforms
* Familiarity with CMS, PIM, personalization frameworks, booking systems, and enterprise integrations.
** COMPETENCIES & SKILLS
*** Strong backlog management and requirements documentation expertise.
* Ability to translate business needs into structured, executable scope.
* Strong facilitation and stakeholder communication skills.
* Solid understanding of Agile delivery methodologies.
* Detail-oriented with strong organizational discipline.
* Data-aware mindset with familiarity in experimentation frameworks.
* Ability to manage multiple pods or initiatives simultaneously.
* Strong collaboration skills across Product, Technology, and Design.
** CERTIFICATIONS & LICENSES
** Add certifications/licenses (if any) here.
* Relevant certifications in product management, Agile methodologies, digital strategy, AI/ML, or cloud technologies preferred but not required.
** ABOUT NCLH
** Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line(R), Oceania Cruises(R) and Regent Seven Seas Cruises(R) brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard…