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Business Systems/ Tech Analyst CRM System

Senior CRM & Engagement Analytics Lead

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Royal Caribbean Group
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst, CRM System
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Royal Caribbean Group is seeking a Lead for Customer Engagement Analytics in Miami, Florida. This role entails developing CRM and BI strategies tailored for the cruise market and providing insights for enhancing customer engagement. The ideal candidate will possess a Bachelor's degree, a minimum of 7 years’ experience in CRM and BI, and proficiency in data analysis tools, including SQL and Power BI.

Leadership and communication skills are essential for guiding a team and collaborating with cross-functional departments.
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Position Requirements
10+ Years work experience
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