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Onsite Field & Desk Support Lead — VIP Incident Champion
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-06-07
Listing for:
Capgemini
Full Time
position Listed on 2026-06-07
Job specializations:
-
IT/Tech
Systems Administrator, IT Support
Job Description & How to Apply Below
Capgemini is seeking an experienced Field Support / Desk-Side Support Lead in Miami, FL to oversee onsite end-user support operations. This role requires hands-on technical expertise combined with leadership and service management.
The ideal candidate will have extensive experience in IT support, knowledge of ITIL processes, and a proven track record in managing SLAs, ensuring operational excellence, and delivering high-quality service in dynamic environments.
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