More jobs:
Onsite Field & Desk-Side Support Lead
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-06-12
Listing for:
Capgemini
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
Systems Administrator, Technical Support, IT Support
Job Description & How to Apply Below
Capgemini seeks a Field Support / Desk-Side Support Lead in Miami, FL to oversee end-user support operations. The candidate will ensure high-quality service delivery, focusing on operational excellence and user experience.
Responsibilities include leading a support team, managing SLAs, and providing hands-on support for technical issues. Ideal candidates have 5-8 years of relevant experience, strong leadership skills, and an ITIL certification. A comprehensive benefits package and competitive compensation are offered.
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