Help Desk Analyst at No Limit Technology Miami, FL
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-06-22
Listing for:
Itlearn360
Full Time
position Listed on 2026-06-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
Job Description & How to Apply Below
Help Desk Analyst job at No Limit Technology. Miami, FL.
We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage device configurations, and support endpoint security using Intune. You’ll play a key role in ensuring a seamless user experience across desktops, laptops, and mobile devices.
Key Responsibilities- Provide Tier 1 and Tier 2 technical support to end-users via phone, email, or in-person.
- Deploy, configure, and manage devices using Microsoft Intune.
- Troubleshoot Intune-related issues including app deployment, device compliance, and user access.
- Monitor and maintain system performance and endpoint security.
- Document issues and solutions within a ticketing system.
- 2+ years of help desk or IT support experience.
- Strong hands‑on experience with Microsoft Intune and Microsoft 365.
- Familiarity with Windows OS, mobile device management (MDM), and Azure Active Directory.
- Excellent communication and problem‑solving skills.
- Experience with Power Shell scripting.
- Certifications such as Microsoft 365 Certified:
Modern Desktop Administrator Associate.
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