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CX Systems Architect: Zendesk CRM & Automation Lead
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-06-24
Listing for:
Horatio
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
CRM System
Job Description & How to Apply Below
Horatio is seeking a CX Systems Architect to build the infrastructure defining customer connections. In this role, you will not just manage settings but design the modern customer experience. This includes leading the configuration and optimization of CRM environments, primarily Zendesk, and acting as a strategic liaison between operations and engineering.
The ideal candidate will have 3–5 years of CRM administration experience, exceptional communication skills, and proven project leadership. Join us to create elegant workflows and see your designs come to life!
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