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IT Service Desk Manager — AI-Driven, KPI-Focused Leader

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Lennar USA
Full Time position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator, IT Support
Job Description & How to Apply Below

Lennar USA is seeking a Service Desk Manager in Miami to oversee the IT Service Desk team, ensuring high-quality technical support. The role demands leadership and expertise in KPIs and AI-driven tools to enhance service desk efficiency.

The ideal candidate will have over 5 years of relevant experience, along with a degree and familiarity with service management in Fortune 500 settings. A supportive environment and comprehensive benefits await you.

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