Conferencing and Media Specialist

## Conferencing and Media Specialist Apply locations:
Miami Shores
- Main Campus time type:
Part time posted on:
Posted Yesterday job requisition :
R0007666# Summary The Conferencing and Media Specialist (part-time) position performs a wide range of duties including supporting university use of fixed multimedia classrooms and videoconferencing rooms. Also delivering, setting up and testing portable AV equipment and videoconferencing equipment.

This is a part time position.

Flexibility to work either morning shifts or evening shifts, depending on needs.# Essential Functions
** Support multimedia room usage and maintain/repair multimedia room equipment by:
*** Troubleshooting issues received via work ticket, instant message, text or phone.
* Using web-based consoles to remotely control multimedia system to resolve issues quickly.
* Routinely test multimedia equipment and collaborative technology spaces to ensure functionality.
* Repairing or replacing broken cables, connectors and equipment as needed.
* Reporting issues that need further evaluation or cannot be fixed in-house to the Conferencing and Media Specialist (FT) or Associate Director of Conferencing, Media and Learning Spaces.
** Supporting university streaming events by:
*** Assisting with streaming equipment move/setup/test/break-down.
* Assisting with running/monitoring streaming equipment during events.
* Troubleshoot any issues with streaming equipment and report any un-resolvable issues to the supervisor(s).
** Supporting university digital signage solution by:
*** Turning on any displays that have been powered off.
* Making sure displays are functional and receiving content throughout the campus.
* Troubleshoot any issues with signage displays and media players.
* Report unresolved issues to the Conferencing and Media Specialist (FT) or Associate Director of Conferencing, Media and Learning Spaces.
** Support events, classes and meetings using portable multimedia and videoconferencing equipment by:
*** Processing work orders via the electronic work order system.
* Inspecting of equipment before delivery.
* Delivering/setup and pickup/return of equipment.
* Testing of equipment to make sure equipment is fully functional.
* Assisting users with presentation setup and any technical difficulties.
* Repairing or replacing broken cables, connectors and equipment if possible.
* Reporting issues that need further evaluation or cannot be fixed in-house to the Conferencing and Media Specialist (FT) or Associate Director of Conferencing, Media and Learning Spaces.
** Supporting university streaming events by:
*** Assisting with streaming equipment move/setup/test/break-down.
* Assisting with running/monitoring streaming equipment during events.
* Troubleshoot any issues with streaming equipment and report any un-resolvable issues to the supervisor(s).
** Supporting university digital signage solution by:
*** Turning on any displays that have been powered off.
* Making sure displays are functional and receiving content throughout the campus.
* Troubleshoot any issues with signage displays and media players.
* Report unresolved issues to the Conferencing and Media Specialist (FT) or Associate Director of Conferencing, Media and Learning Spaces.

Performs other job-related duties as assigned or required.# Qualifications/Requirements
* Associate's degree or vocational/technical school degree in the field of AV Repair, AV Installation, Computer Science, Information Technology, Information Systems, or Videoconferencing.
* 1-3 years of related experience is required.
* Understanding of MS Office suite (specifically Word & Excel.
* Responsive to phone calls, emails, texts/chats
* Responsible for work ticket updates
* Flexibility to work either morning shifts or evening shifts, depending on needs.

Benefits:
Barry University offers a comprehensive benefits package to full-time employees that includes health, dental, vision, life insurance, retirement, tuition assistance, paid time off and work/life balance initiatives such as wellness programs, spirituality in the workplace, and training and development.
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