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IT Triage Specialist: Fast, Client-Focused
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-06-29
Listing for:
ICG
Full Time
position Listed on 2026-06-29
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ICG, located in Miami, is seeking a Triage Engineer responsible for managing support requests from Authorized Client Reps (ACRs). The role emphasizes user satisfaction and requires effective coordination with IT support teams.
The ideal candidate will have at least 1+ years of customer service experience and fundamental IT knowledge. The starting salary is $45,000 depending on experience, and the position is vital for ensuring client satisfaction and timely service delivery.
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