Epic Sr. Analyst - Quality and Population Health

Epic Sr. Analyst, Quality and Population Health

The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Epic Sr. Analyst, Quality and Population Health.

The Epic Sr. Analyst, Quality and Population Health, initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

Core Responsibilities:

• Collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access.
• Serves as a primary support contact for application end-users.
• Initiates the design, development, implementation, and maintenance of the application.
• Initiates all phases of testing and the documentation of workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Initiates the identification of issues and guides the work to resolve them.
• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
• Participate in on-call rotations and support and attend and participate in, applicable committees.
• Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.
• Maintains regular communication with team members, including participating in weekly project team meetings.
• Review the status of projects and issues on an ongoing basis with leadership.
• Remains knowledgeable about UHealth's policies, procedures, and business operations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific

Job Functions:

As an Epic Sr. Analyst – Quality and Population Health, you will:

• Build and maintain Clinician's workflow and HEDIS quality measure for Medicare Advantage programs
• Build and maintain CMS Quality Payment Program (MIPS/MVP/MACRA) and other government programs in Epic
• Build and maintain clinician's workflow for eCQM and Promoting Interoperability.
• Working knowledge of clinical standard terminology, clinical workflows, user interface optimization, clinical decision support, health maintenance, rules development, data integration and mining, and adoption of technology.
• In-depth knowledge of business intelligence functions, advanced analytics, industry standards, and best practices
• Build Epic clinical and administrative workflows implementation
• Serve as a support contact for application end-users
• Design, develop, implement, and maintain the application
• Support all phases of testing and document workflow design
• Perform analysis of new releases and determine how they will impact workflow
• Identify issues and work to resolve them
• Provide day-to-day application support, evaluate and resolve service tickets, implement requested application changes, and retrieve requested data in a timely manner
• Collaborate with trainers on application changes and new features to develop documentation and training strategies
• Maintain regular communication with team members and participate in weekly project team meetings
• Review the status of projects and issues on an ongoing basis with leadership
• Become knowledgeable about UHealth's policies, procedures, and business operations

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE

QUALIFICATIONS:

• Bachelor's degree in relevant field
• Epic Healthy Planet or Ambulatory Certification
• Epic Kaleidoscope certification preferred
• 3 years of experience, preferably in healthcare or healthcare-related organization
• Previous operational, project…