Epic Analyst - Professional Billing

The UHealth-University of Miami Health System IT Department has an opportunity for a full-time Epic Analyst
- Professional Billing.

The Epic Analyst Professional Billing assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent facilitates day‑to‑day application support, resolves application issues, and implements necessary changes.

Core Responsibilities:

• Serves as a support contact for application end‑users, identifies issues and works to resolve them.
• Designs, develops, implements, and maintains the application.
• Supports all phases of testing and documents workflow design.
• Performs analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Provides day‑to‑day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Assists with analyzing the impact of information technology in clinical work processes.
• Participates in on‑call rotations and support.
• Attends and participates in applicable committees.
• Maintains regular communication with team members and participates in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Becomes knowledgeable about UHealth’s policies, procedures, and business operations.
• Adheres to University and unit‑level policies and procedures and safeguards University assets.

Department‑Specific Functions:

• Understanding of revenue cycle management or experience with billing operations.
• Travel to the job site during go‑lives, conferences, rounding, and/or senior leadership meetings.
• Microsoft Office Suite:
  Word, PowerPoint, Visio, Excel.
• Problem Solving:
  Seeking, logically examining, and interpreting information from different sources to determine a problem’s cause and develop a course of action to resolve the problem and prevent its recurrence.
• Dependability:
  Ability and willingness to take ownership of work activities and ensure they are completed accurately, efficiently, and timely.
• Critical Thinking:
  Ability and willingness to view things in an open‑minded way and examine an idea or concept from many angles.

This list of duties and responsibilities is not intended to be all‑inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE

QUALIFICATIONS:

• Bachelor’s degree in relevant field.
• Resolute Professional Billing Administration including Single Billing Office.
• Minimum 3 years of relevant experience.
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to lead, motivate, develop and train others.
• Proficiency in computer software (i.e. Microsoft Office).
• Commitment to the University’s core values.

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

The University of Miami is an Equal Opportunity Employer
- Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H13