Lead​/Principal Enterprise Architect

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide.

At Four Seasons, we are powered by people and our culture enables everything we do.

Lead/Principal Enterprise Architect The Enterprise Architect is pivotal in shaping and executing the Technology Roadmap in support of Four Seasons’ strategic plan. We are in search of an accomplished Enterprise Architect to join our diverse and dynamic team. Ensuring seamless alignment with diverse business goals and objectives across borders, you will be instrumental in designing and overseeing the implementation of cutting-edge, enterprise-wide technologies that cater to current and future global needs.

This includes leading the integration of AI-drive capabilities and intelligent automation into the enterprise architecture, ensuring responsible, scalable and business-aligned adoption of AI. You will be at the forefront of forward-looking road mapping and innovation initiatives designed to evolve Four Seasons’ legendary, industry-leading guest service.

The Global Enterprise Architect possesses a strategic mindset appreciating the intricacies of delivering technology globally. The successful candidate will possess a passion for innovation, a proven track record of designing and implementing successful enterprise technology architectures and the ability to incorporate emerging technologies in a proactive yet practical fashion. Finally, these skills will be complemented by exceptional communication and strong business acumen.

This role is based in our temporary location of 20 York Mills Rd, then the Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to the Senior Vice President and Chief Information Security Officer. This role involves interactions with both internal and external stakeholders at various levels.

What You’ll Be Doing:

Strategic Global Planning and Architecture Design Collaborate with cross functional stakeholders to appreciate business requirements, operational challenges and evolving guest service demands.

Develop a comprehensive 5-8 year Enterprise Architecture and Technology Reference Architecture ensuring scalability, adaptability and efficiency.

Ensure alignment to strategic plan initiatives, evolving guest demands and ensure technical currency.

Define AI reference architectures, guardrails, and patterns to enable scalable, secure and responsible AI adoption across the organization.

Communicate architecture and guidelines to Solution, Platform, Data and Security Architecture teams.

Enhance innovation processes to incorporate emerging technologies or evolving regional requirements.

Global Risk Management Incorporate data protection, privacy, accessibility and other emerging regional requirements into the enterprise architecture.

Incorporate Responsible AI principles, including model…