Epic Senior Analyst, Grand​/Prelude

Position: Epic Senior Analyst, Grand Central/Prelude
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The University of Miami Health System ("UHealth") IT Department has an exciting opportunity for a full-time Epic Senior Analyst, Grand Central/Prelude.

The Epic Senior Analyst, Grand Central/Prelude initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

Core Responsibilities:

* Collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access.

* Serves as a primary support contact for application end‐users.

* Initiates the design, development, implementation, and maintenance of the application.

* Initiates all phases of testing and the documentation of workflow design.

* Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.

* Initiates the identification of issues and guides the work to resolve them.

* Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.

* Collaborates with trainers on application changes and new features to develop documentation and training strategies.

* Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.

* Participates in on-call rotations and support and attend and participates in, applicable committees.

* Maintains regular communication with team members, including participating in weekly project team meetings.

* Reviews the status of projects and issues on an ongoing basis with leadership.

* Remains knowledgeable about UHealth's policies, procedures, and business operations.

* Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:

As a Senior Epic Analyst - Grand Central/ADT/Prelude, you will report to the Senior Manager and will be responsible for:

* Providing oversight and leadership to Associate Epic Analysts and Epic Analysts on the team

* Initiating the implementation, build, and modification of the application

* Collaborating with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access

* Supporting junior staff members in day-to-day operations and resolving application issues

* Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS:

* Bachelor's degree in relevant field

* Epic Grand Central Administration and Prelude Administration Certifications required

* Minimum of 5 years of experience, preferably in healthcare or healthcare-related organization

* 3-5 years of Epic build experience

* Previous operational, project management, and organizational skills preferred

* Ability to work evenings, nights, and weekends as necessary.

* Microsoft Office Suite:
Word, PowerPoint, Visio, Excel

* Problem Solving:
Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

* Dependability:
Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner

* Critical Thinking:
Ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible

* Stakeholder Management:
Ability to work effectively with all…