Manager, Data & Systems, FIFA World Cup

Description

At FIFA
26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries:
Canada, Mexico, and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

FWC
26 Corporate Staff

Miami

Reporting to the Senior Workforce Planning Manager, the Data & Systems Manager will actively support the design, implementation, and optimization of the workforce management systems used in the delivery of major events. The successful candidate will bring deep technical experience in Microsoft tools and strong analytical capabilities to ensure accurate data flows, robust reporting, and system reliability.

• Support the Workforce leadership in translating functional requirements into system configurations and technical workflows, ensuring smooth integration and synchronization between multiple systems (e.g., Recruitment, HR and Workforce Operations).
• Define and maintain workforce data models, reports, and dashboards to support daily operations and leadership visibility of key workforce metrics.
• Own the development of reports and visualizations in Power BI and maintain and administer workforce-related SharePoint lists, forms, and workflows.
• Support the use and optimization of Excel-based planning tools (advanced formulas, dynamic dashboards, data validation).
• Develop and maintain documentation for users and internal teams on system processes, data flows, and reporting logic.
• Provide hands‑on system training and user support for staff and functional areas using workforce platforms.
• Troubleshoot data/system issues and lead resolution efforts with internal or external technical partners.
• Propose process improvements and automation opportunities using Power Apps, SharePoint, or integrated tools.

ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.

DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.

INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.

INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision‑making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.

VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

• Desired - Bachelor’s degree in Engineering, IT, Computer Science or related field.
• Higher Education qualification in Engineering, Information Technology, Computer Science, Project Management or related discipline is highly desired.

• Minimum 3 years of experience in systems/data management, project coordination, or operations support.
• Strong understanding of system integrations, data mapping, and process automation.
• Excellent problem‑solving and documentation skills.
• Strong communication and interpersonal skills; able to liaise between technical and operational teams.
• Ability to work under pressure, manage multiple priorities, and meet tight deadlines.
• Experience working in large‑scale events (sports, festivals, conventions, etc.) is highly desirable.
• Strong team player, adaptable to working under tight timelines, and ready to step in wherever needed to drive success, with a commitment to delivering results without compromising quality.

• Fluent in English (written and spoken)
• Spanish and/or French proficiency is a plus

Proficient in the Microsoft 365 ecosystem, including:

• Power BI (required) – Strong skills in generating reports and creating visualizations
• Excel – Advanced (required) – Expertise in developing and utilizing Excel formulas and macros for data management and analysis.
• SharePoint Lists / Workflows (preferred)
• Power Apps / Power Automate (preferred)