Claims Support Specialist

This position provides essential support to the claims process to ensure corporate client expectations are consistently met. Responsibilities include communicating with providers and our clients to obtain and deliver information required for processing a claim or for financial decisions. The role also requires managing network‑specific tasks, monitoring and supporting a diverse portfolio of corporate clients and other internal stakeholders across sites.

• Knowledge of various international healthcare services and medical billing practices.
• Comfort with Microsoft suite of products.
• Principles of good customer experience.
• Ability to work independently, organize, prioritize, and multitask.
• Attention to detail.
• Interpersonal skills and effective written and spoken communication.

• Post‑Secondary Education or equivalent.
• Minimum of two years of work experience in customer service or telecommunications.
• Excellent verbal and written communication skills in English.