Senior Engineer, DevOps​/Platform Reliability

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Millions of shipments with goods and materials move around the world daily, by land, sea, or air. Pay Cargo is the world's leading online payment solution that is revolutionizing the shipping and cargo world. With a fast and efficient way to reduce costs associated with payment processing, we help improve the speed and profitability of our customers' businesses.

Pay Cargo's platform connects payers and vendors across the cargo and logistics ecosystem, supporting payments, remittance data, integrations, vendor release workflows, and customer-facing digital experiences.

About the Role:

The Senior Engineer, Dev Ops/Platform Reliability is responsible for building and operating the infrastructure, pipelines, and platform standards that keep Pay Cargo's global payments platform reliable, observable, and supportable. The role spans the full platform — EC2-based services, scheduled jobs, and file processing alongside containerized (ECS/Fargate) and serverless (Lambda) workloads — across a multi‑account AWS environment, Terraform, and a Git Hub and Zen Hub workflow that ships through Git Hub Actions and Git Hub OIDC, with a focus on modernizing how Pay Cargo builds, deploys, and runs software.

As one example, Pay Cargo's SFTP runs on AWS Transfer Family with a Lambda identity provider.

This is a hands‑on individual contributor role. The Senior Engineer, Dev Ops/Platform Reliability modernizes legacy scheduled jobs and file processes into containerized, observable services, codifies infrastructure as repeatable Terraform patterns, and creates standards that other developers can follow without depending on a single person for every implementation. The role requires strong judgment, strong follow‑through, and a focus on reducing reactive fire drills and single points of failure.

Working within Pay Cargo's Dev Sec Ops  model, the Senior Engineer, Dev Ops/Platform Reliability partners closely with Security, Engineering, Architecture, Product, Support, and executive stakeholders to deliver scalable, secure, and repeatable platform execution.

This position has no direct reports. The role leads indirectly by defining infrastructure and deployment standards, guiding engineers toward repeatable patterns, and reducing single points of failure across the platform.

As the Senior Engineer, Dev Ops/Platform Reliability, you will:

Infrastructure & Platform Modernization

• Modernize legacy scheduled jobs, cron scripts, and file processes into containerized (ECS/Fargate), observable, supportable services
• Build and maintain infrastructure patterns in Terraform, with reusable modules, remote state, and plan/apply through CI
• Standardize environment configuration, secrets management (Secrets Manager and SSM Parameter Store), and repeatable deployment paths across environments and accounts
• Create platform standards that other developers can follow without depending on Dev Ops for every implementation

CI/CD & Release Engineering

• Build, maintain, and harden CI/CD pipelines integrated with Git Hub and Zen Hub, with deployments authenticated through Git Hub OIDC to eliminate static cloud credentials
• Improve build, test, and deployment automation to make releases faster, safer, and more repeatable
• Establish rollback, promotion, and environment‑promotion practices that reduce release risk
• Embed security and quality gates into pipelines in partnership with Security and Engineering

Observability & Reliability

• Implement and maintain monitoring, logging, and alerting using Cloud Watch, SNS, and Sentry, with log analytics through Athena and Glue
• Improve telemetry, dashboards, and on‑call workflows (Pager Duty) so issues are detected and resolved quickly
• Support disaster recovery, backup, and failover patterns across regions and accounts
• Lead incident response and root cause analysis with clear, durable follow‑up

Secure AI Platform Support

• Support the infrastructure for a contained AI platform, including whitelisted egress and approved deployment paths
• Help operationalize…