Sr. Epic Analyst; Cupid

Position: Sr. Epic Analyst (Cupid)
Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please  to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.

The University of Miami Health System ("UHealth") IT Department has an exciting opportunity for a full-time Sr. Epic Analyst (Cupid.

The Sr. Epic Analyst (Cupid) initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

* Collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access.

* Serves as a primary support contact for application end‐users.

* Initiates the design, development, implementation, and maintenance of the application.

* Initiates all phases of testing and the documentation of workflow design.

* Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.

* Initiates the identification of issues and guides the work to resolve them.

* Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.

* Collaborates with trainers on application changes and new features to develop documentation and training strategies.

* Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.

* Participates in on-call rotations and support and attend and participates in, applicable committees.

* Maintains regular communication with team members, including participating in weekly project team meetings.

* Reviews the status of projects and issues on an ongoing basis with leadership.

* Remains knowledgeable about UHealth's policies, procedures, and business operations.

* Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific

Job Functions:

As a Senior Epic Analyst
-Cupid, you will:

* Provide oversight and leadership to Associate Clinical Analysts and Clinical Analysts on the team

* Serve as a primary support contact for application end‐users

* Initiate the design, development, implementation, and maintenance of the application

* Initiate all phases of testing and the documentation of workflow design

* Perform the analysis of new releases and validate the impacts to the workflow

* Initiate the identification of issues and guide the work to resolve them

* Support junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations

* Collaborate with trainers on application changes and new features to develop documentation and training strategies

* Work with stakeholders, business community, and end users to ensure the application meets UHealth's business/clinical needs

* Maintain regular communication with team members, including participating in weekly project team meetings

* Review the status of projects and issues on an ongoing basis with leadership

* Become knowledgeable about UHealth's policies, procedures, and business operations

* Adherent to internal controls and reporting structure

* Participate in on-call rotations

* Participate in rounding events for customers to better understand workflows and issues

* Attend and participate in applicable committees

* Foster a positive, collaborative, and inclusive team environment

* Foster a culture of innovation, continuous improvement, and excellence in service delivery

* Partner with all IT teams when developing streamlined services for customers including but not limited to incident, requests, and projects.

* On occasion and depending on type of project, act as the project manager to help oversee tasks through to completion.

This list of…