Manager, IT Product Construction

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s IT-Private destination Team has an exciting career opportunity for a full-time Manager, IT Product Construction reporting to the Senior Manager, Product Construction
.

The position is onsite and based in Miramar, Florida
.

Designs coordination for IT Construction projects for Royal Caribbean Group’s Destination Products, ensuring they are completed on time, within scope, and within budget.

• The role includes developing and implementing IT strategies and initiatives that align with overall business objectives.
• Support the execution team with project documentation, industry research, reporting/analytics, performance monitoring, project logistics, testing, and general coordination of site capability requirements.
• Work with product teams to ensure they have a clear understanding of product objectives and priorities, and help the IT teams translate product concepts into user stories, epics and other design deliverables for execution.
• Partner with key stakeholders to build and manage scope expectations and champion the guest experience.
• Effectively communicate with partners at various levels across the broader organization through presentations, email, formal/informal meetings.
• Support the intake process of projects through governance, inclusive of IT projects and broader RCG initiatives.
• Manage capability requirements for each site’s business model and integration requirements with product owners.
• Manage design and integration activities between IT and RCG’s internal and external partners.
• Create a collaborative partnership among portfolio stakeholders that enables resource demand planning, budget management, initiative strategic alignment, change management and project pipeline planning decisions.
• Engage and onboard needed resources from other business departments to implement scope.
• Manage project and capability requirements, artifacts, decisions, communications, metrics, and reporting.
• Support Subject Matter Leads, Program and Project Managers and Business/Project Analysts with delivery and reviews to confirm adherence to Delivery Team methodology.
• Support product integration within RCG sites and assets with insight contributions across portfolio activities.
• Work closely with Product teams, Site Architects and Construction partners to develop and document delivery goals and execution strategies related to the project scope.

• 5+ years of professional experience in the amusement park industry.
• Experience with technical, user and business issues in a fast‑paced hospitality organization.
• Exceptional verbal and written communication and project leadership skills, including influencing at an executive level.
• Proven analytical and quantitative skills; ability to use hard data and metrics to back assumptions and develop project business cases.
• Bachelor’s degree in computer science, Information Technology or a related field.

• 3+ years of product management preferred.
• Strategic thinking and ability to drive ideas into action, positive outlook and willingness to take personal initiative.
• Experience with technical, user and business issues in a fast‑paced online organization.
• Experience working with project execution teams creating key requirement documents and project artifacts.
• Outstanding verbal and written communication and project leadership skills.
• Analytical and quantitative skills; ability to use hard data and metrics to back assumptions and develop deliverables.
• Ability to collaborate and achieve results through others, build strong relationships and interact at all levels of the organization.
• Comfortable working with international teams.
• Overall leadership across multiple teams, working collaboratively to deliver with quality on time.
• Knowledge of industry trends and best practices in IT project management.
• Experience executing heavy IT infrastructure projects in a construction environment.

PMP, PRINCE2, or other relevant project management certifications preferred.

• Action Oriented
• Collaborates Effectively
• Communicates Effectively
• Drives Results
• Situational Adaptability

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.