Guest Experience Analytics Lead
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-07-17
Listing for:
Popeyes-01d9eb60
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
Data Analyst, Business Systems & Technology Analysis, Data Science Manager
Job Description & How to Apply Below
Popeyes, part of Restaurant Brands International, is seeking a Manager of Guest Analytics to own a unified view of Popeyes guest experience, synthesizing surveys, online reviews, and contact center data into a cohesive 360° picture and translating that into clear, actionable recommendations for product and service improvements.
Reporting to the Director of Analytics, you will build dashboards in Tableau or Power BI, lead sentiment analysis, establish KPIs, and partner with Marketing, Digital,
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