Technical Consultant – Patient Monitoring

Responsibilities

• Deliver onsite and remote technical support
• Respond quickly to customer issues and minimize disruption to clinical and operational workflows
• Ensure reliable system performance by diagnosing and resolving system, network, and application issues
• Support the full lifecycle of complex patient monitoring and IT infrastructure solutions
• Collaborate with cross-functional teams including senior engineers, clinical partners, sales, and service teams

• 2.5+ years of professional working experience in IT services or related technical environments
• Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
• Foundational understanding of IT systems, networking concepts, and technical troubleshooting
• Computer networking certification preferred (e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification)
• Associate degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and above listed experience
• Bachelor’s degree preferred
• Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position
• Must be able to travel for business (approximately 75% travel across specified geography required)