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Head of Digital & Customer Experience

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Pura Vida Miami
Full Time position
Listed on 2026-07-22
Job specializations:
  • IT/Tech
    Digital Marketing, Ecommerce, CRM System
Salary/Wage Range or Industry Benchmark: 180000 - 240000 USD Yearly USD 180000.00 240000.00 YEAR
Job Description & How to Apply Below
Position: Head of Digital Growth & Customer Experience

Pura Vida Miami is seeking a Senior Director of Digital Marketing / Growth to lead the company’s digital ecosystem, driving guest acquisition, digital sales, loyalty and long-term customer value across all touchpoints.

The role owns strategy, roadmap and performance for digital guest experiences including first-party ordering, mobile app, loyalty, CRM and marketplaces, collaborating with IT, Ops and Culinary to ensure commercial effectiveness.

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