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Tech Support Engineer; Tier 2
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-07-22
Listing for:
Payabli
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Payabli is seeking a Technical Support Specialist to join our Miami team as a Tier 2 frontline resource. You will resolve technical issues across tickets and Slack, investigate problems end-to-end, and collaborate with Engineering to deliver timely, accurate solutions.
You’ll leverage product docs, configurations, and API responses, while maintaining strong customer relationships and SLAs. You’ll work closely with Success and Support to bridge gaps, document steps, and improve internal processes
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