Partner Management Senior Specialist

Purpose and Objective

SAP America, Inc. seeks a Partner Management Senior Specialist at our Miami, FL location to focus on customer success through ecosystem success by developing a best-in‑class service ecosystem focusing on business outcomes along the customer lifecycle with SAP.

• Develop the Service Partner ecosystem and ensure alignment with the latest SAP technologies' offerings, focused on intelligent and sustainable enterprise solutions, by leading various frameworks and initiatives to support partner services quality, partner management, and experience.
• Develop the ecosystem's services‑related activities across the entire customer value journey, ensuring partners are considered in SAP processes and tools across multiple stages and solution areas.
• Ensure service and delivery quality of SAP's ecosystem aligns with SAP's strategy.
• Act as a central advisor within the global Partner Ecosystem Success organization for post‑sales partner‑led topics across solutions areas.
• Coordinate SAP interactions (with Partner Delivery Management leads, SAP Services, Partner Solution Adoption and readiness, Partner Activation, etc.), engaging with regional stakeholders to ensure program rollout excellence.
• Position the added value of the partner ecosystem and the Ecosystem Delivery Success team, guiding teams in building and expanding initiatives focused on Partner services quality.
• Drive a structured engagement to accelerate partner investments in capacity & quality, while identifying ecosystem competency gaps and recommending relevant training and enablement activities.

Bachelor's degree or foreign equivalent in Business Administration, Engineering, or a related field of study and seven (7) years of progressive post‑baccalaureate experience in the job offered or related occupation. Alternatively, a Master's degree or foreign equivalent in Business Administration, Engineering, or a related field of study and five (5) years of experience in the job offered or related occupation.

Position requires more than 30% domestic and international travel to various and unanticipated client worksites.

This position is eligible for the Employee Referral Program.

SAP's culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone -- regardless of background -- feels included and can run at their best. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.

The annual base salary range for this position is $135,870 - $231,000. The targeted combined range for this position is $282,100 - $479,600. The actual amount to be offered will be dependent upon education, skills, experience, scope of the role, and location.