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Merchant POS Support Specialist – Tech Troubleshooter
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-07-24
Listing for:
RPL International
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
RPL International is seeking a Technical Support Specialist to join our San Juan, PR team. You will configure and support POS systems and provide phone-based technical assistance to merchants, ensuring smooth onboarding and ongoing issue resolution.
This role requires strong troubleshooting, clear communication, and a customer-focused mindset. You will collaborate with internal teams to document cases and improve technical processes for better service delivery.
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