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Tech Support Specialist — Help Desk
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-07-25
Listing for:
Florida International University
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Florida International University in Miami is seeking an IT Support professional to assist FIU students, faculty, and staff with a range of technology issues. The role includes handling first-call resolutions for accounts, desktops, laptops, and network connectivity in a busy call center setting.
The candidate will research, diagnose, and resolve problems on Windows and Mac systems, use documented processes, and contribute to knowledge base and process improvements.
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