Help Desk Analyst
Listed on 2026-08-03
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IT/Tech
IT Support, HelpDesk/Support, Technical Support
Brief Description
Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketing and more. Join us now to do purposeful work with our diverse and respectful team
Job Title:Help Desk Analyst
Job SummaryDynamic and resourceful I.T. support professional, with a dedication to customer satisfaction and creative problem solving. Provides remote support to users with technical problems and information technology needs involving enterprise software systems, workstation and laptop computers, handheld and mobility devices, print/fax/copy, telecom, and network services in a distributed organization.
Essential Job Functions- Provides the first line of technical support via telephone, email and remote-connect methods for hardware, network, systems, and software applications for internal/external customers, including support of the following technologies:
- Desktop and laptop computers
- Networking (cabling, routing, switching, DNS, Wi-Fi, carriers, etc.)
- Print/f
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