Video Teleconferencing Technician Jobs

Job Title

Video Teleconferencing Technician

Doral, FL Top Secret Polygraph not specified Mid Level Career (5+ yrs experience) Salary not specified Join Premium to unlock estimated salaries

Seeks a motivated, career and customer-oriented Video Teleconferencing Technician to join our team in Doral, FL. Responsibilities include but are not limited to:

• Tier I & II customer support
• Scheduling conferences using Cisco's Tele Presence Management Suite (TMS)
• Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs
• Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
• Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out

Minimum Qualifications:

• Working / practical knowledge and understanding of IP networks and how they are implemented as part of / support of VTC systems
• Providing Tier I & II customer support of VTC systems

Desired

Qualifications:

• Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.

Clearance Requirements:

• Must have an active Top Secret clearance.

Physical Requirements:

• Must be able to remain in a stationary position 50%.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
• The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

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