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Service Desk Engineer - Enterprise IT Support Pro
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-08-22
Listing for:
Fibernow
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Fibernow is hiring a Service Desk Engineer to be the first line of support for end users, resolving hardware, software, and network issues across Windows and macOS environments. You will handle tickets from multiple channels and escalate when needed, while maintaining excellent customer service.
The role emphasizes continuous learning in a fast-paced IT setting. The ideal candidate has 3+ years in service desk roles, solid MS 365 knowledge, and experience with enterprise apps (ERP/CRM/HRIS).
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