Senior Network Software Engineer

Requirements

• Bachelors degree or relevant certification in computer science, networking, or a closely related discipline is preferred.
• At least two years of experience administering cloud infrastructure, or an equivalent mix of education, certification, training, and experience.
• Experience in project coordination.
• Background supporting customers in a help desk or technical support environment.
• Working knowledge of Windows Server and desktop network administration.
• Strong understanding of cloud computing services, including Microsoft 365 and Azure.
• Experience troubleshooting and supporting enterprise-scale cloud environments.
• Proficiency with networking, Microsoft Office, Windows OS, mobile devices (iOS and Android), and application support.
• Solid knowledge of data and network security, internet protocols, and communication protocols.
• Ability to communicate clearly in both technical and business language, verbally and in writing.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced, changing environment.
• Willingness to participate in on-call and after-hours support as needed.
• Applicants must be legally authorized to work in the United States and provide supporting documentation.
• Law firm experience is an advantage.

• Lead our Perfect Law team in delivering excellent service and resolving technical issues efficiently.
• Handle support requests and technical problems through phone and email communication.
• Partner with relevant teams to select suitable technology solutions and ensure smooth integration into our cloud environments.
• Administer Azure cloud foundations and related services.
• Record service and installation activities by maintaining forms, reports, logs, and other documentation.
• Monitor cloud service performance and carry out tuning to improve reliability and efficiency.
• Diagnose cloud-related issues and restore or optimize services as needed.
• Manage cloud service tagging, logging, and alerting.
• Support cloud backup and recovery operations.
• Assist with automation, scripting, deployments, and cloud migrations.
• Work with internal departments to evaluate and recommend technologies aligned with organizational needs.
• Identify, document, and help resolve vulnerabilities.
• Implement architectures that follow best practices as well as security and corporate compliance requirements.
• Administer Microsoft 365 user and group access, Azure Active Directory, Exchange Online, Teams, SharePoint, One Drive, and Office 365 applications.

We are Perfect Law, a fun and professional team of experts offering a full-time opportunity based in Miami, Florida, with on-site, hybrid, or remote flexibility noted in the posting. We provide standard benefits and competitive compensation based on experience. We value ambition, loyalty, and strong performance, and we recognize and reward exceptional results. We are an equal-opportunity employer and make employment decisions based on qualifications, merit, and business needs.