IT Project & Product Manager

Summary

The IT Project Manager is responsible for planning, executing, and delivering technology initiatives that support organizational goals, digital transformation, and emerging AI capabilities. This role partners closely with business and IT stakeholders to gather requirements, identify opportunities for process improvement, and enable the adoption of innovative technologies, including automation and artificial intelligence solutions. The Project Manager ensures projects are delivered on time and within budget while driving measurable business outcomes, optimizing processes, and maintaining alignment with enterprise data, security, and governance standards.

Additionally, the role plays a key part in facilitating change management, supporting user adoption, and advancing the organization’s broader digital and AI strategy.

SummaryThe IT Project Manager is responsible for planning, executing, and delivering technology initiatives that support organizational goals, digital transformation, and emerging AI capabilities. This role partners closely with business and IT stakeholders to gather requirements, identify opportunities for process improvement, and enable the adoption of innovative technologies, including automation and artificial intelligence solutions. The Project Manager ensures projects are delivered on time and within budget while driving measurable business outcomes, optimizing processes, and maintaining alignment with enterprise data, security, and governance standards.

Additionally, the role plays a key part in facilitating change management, supporting user adoption, and advancing the organization’s broader digital and AI strategy.

• Strategy & Planning
• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Lead organizational change efforts related to digital transformation and AI adoption, ensuring user enablement and training.
• Drive adoption of new technologies through structured communication, training, and stakeholder engagement strategies
• Liaise with project stakeholders on an ongoing basis.
• Set and continually manage project expectations with team members and other stakeholders.
• Plan and schedule project timelines and milestones using appropriate tools.
• Track project milestones and deliverables.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Define project success criteria and disseminate them to involved parties throughout the project life cycle.
• Conduct project postmortems and create a recommendations report to identify successful and unsuccessful project elements.
• Develop best practices and tools for project execution and management.

• Partner with business and IT leadership to identify and prioritize AI-driven use cases that improve efficiency, decision-making, and customer outcomes.
• Support implementation and adoption of enterprise AI platforms (e.g., Microsoft Copilot, Google Gemini, Anthropic Claude) in alignment with organizational strategy.
• Collaborate with AI Steering Committee and AI Champions to ensure project alignment with enterprise AI initiatives.
• Evaluate opportunities for process automation and intelligent workflows as part of project delivery.
• Ensure responsible and ethical use of AI technologies, including adherence to governance, compliance, and security policies.
• Leverage enterprise analytics platforms (e.g., Power BI, WESA Analytics) to track project performance and outcomes.
• Promote data quality, governance, and integrity across project implementations.

• Estimate the resources and participants needed to achieve project goals.
• Draft and submit budget proposals and recommend subsequent budget changes where necessary.
• Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
• Participate in the selection of any requirements, documentation, and software solutions that the organization may opt to…