Information Technology Desktop Support

6 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Leeds Professional Resources. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$28.00/hr - $30.00/hr

Job Summary

We are seeking a dedicated and knowledgeable IT Support professional to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role requires a strong understanding of IT infrastructure, as well as the ability to troubleshoot issues effectively. The IT Support specialist will assist users with various technologies, ensuring seamless operation and optimal performance of IT resources.

Duties

• Provide technical support for Windows and Mac OS operating systems, ensuring user issues are resolved efficiently.
• Troubleshoot and resolve issues related to mobile devices and computer networking.
• Manage IT infrastructure components including DNS and firewalls to maintain secure and reliable operations.
• Utilize Jira for tracking support requests and managing workflow efficiently.
• Assist in the setup, configuration, and maintenance of office technology equipment.
• Document technical procedures and user guides to enhance knowledge sharing within the team.
• Collaborate with other IT staff to identify areas for improvement in processes and systems.
• Conduct training sessions for staff on new technologies or updates.

Qualifications

• Proven experience in IT support or a related field is preferred.
• Strong knowledge of computer networking concepts and troubleshooting techniques.
• Familiarity with Jira for project management and issue tracking is a plus.
• Proficient in supporting various operating systems including Windows, Mac OS, and mobile platforms.
• Understanding of IT infrastructure components such as DNS management and firewall configurations.
• Excellent problem-solving skills with a customer-oriented approach.
• Strong communication skills to effectively assist users at all levels of technical expertise.
• Ability to work independently as well as part of a collaborative team environment.

• Seniority level Associate

• Employment type
  
  Full-time

• Job function
  
  Information Technology
• Industries Staffing and Recruiting

Referrals increase your chances of interviewing at Leeds Professional Resources by 2x

Fort Lauderdale, FL $-$ 2 weeks ago

Miami, FL $-$ 3 weeks ago

Miami, FL $-$ 1 month ago

Miramar, FL $-$ 1 month ago

Doral, FL $53,100.00-$ 1 week ago

Miami, FL $54,357.33-$73,770.66 1 month ago

Miramar, FL $-$ 1 month ago

Fort Lauderdale, FL $-$ 1 month ago

Fort Lauderdale, FL $-$ 1 month ago

Fort Lauderdale, FL $60,000.00-$70, hours ago

Miami, FL $72,150.00-$ 2 days ago

Doral, FL $85,000.00-$ 3 months ago

Miramar, FL $54,357.33-$73,770.66 1 month ago

Miami, FL $94,504.11-$ 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.