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Senior IT Support Lead: M365, AD, Intune & Projects

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Educational Federal Credit Union
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Educational Federal Credit Union is seeking a senior IT Service Desk professional in Miami, FL. You will serve as a senior technical resource, providing advanced Tier II/III support for end-user computing, Microsoft 365, and network connectivity, while assisting with desktop administration, endpoint management, and workstation imaging.

You will mentor Service Desk technicians, contribute to documentation and process improvements, and ensure all activities comply with security policies and

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Position Requirements
10+ Years work experience
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